New number for contacting organisers is 01332 653899
Reason
It’s important for competitors to be able to contact us during events in case of emergency so, for some time, we have been adding the organiser’s mobile to the map. However, it’s inefficient to source the correct mobile number for each map we create and some organisers have said they’re not happy about having their number published.
It’s also sometimes useful for competitors to have the organizer’s contact details before or after an event for queries, so on the event page for each upcoming event we also usually publish a number and/or email address. However, some organisers are understandably not happy about publishing these.
New process
Given these issues, the Committee asked me to look into the options involving a standard DVO event number. We also looked into an alternative of having a standard mobile phone for event organisers, but experience from other clubs showed this was problematic with charging, contract credit, etc.
Map: We will print this standard organiser’s contact number on the map for each event, and we will use call forwarding to redirect it to the relevant organiser’s mobile. If they have voicemail enabled, people can leave a message.
Event page: This is down to the organiser’s preference. The options are:
- If you’re happy for your email and/or phone number to be available then please let John Cooke know when providing him other details about the event and he will update the event page (there is up to 150 characters, so you can use either or both!)
- If you don’t want your email or number used, let John know and we will use the 01332 number on the Event page as the organiser’s contact (not using personal numbers or emails any longer).
Voicemail: The call forwarding service also has a separate voicemail msg enabled, so if the organiser doesn’t have voicemail set up, then a message can be recorded and will be forwarded to me and then onto the organiser by email.
Switchover: After each event, Dave will switch the organiser’s name to the next organiser’s number from the members’ contact list after 3 days.
We will also be using this number for the top of control units in case any are lost and reported (the old number had lapsed).
